NAVOO Digital Guide for your hotel
NAVOO Digital Guide is a digital guide for your guests, accessible from their smartphones.
Help guests find information, submit requests and learn about your hotel’s services, reducing repetitive calls and questions.
Before and after NAVOO Digital Guide
- The same questions come up every day at the front desk
- Services and information have to be explained every time
- Requests arrive at the front desk, by phone and through internal messages
- Updating information takes time and involves several steps
- Guests can find information, rules, and useful services on their own
- All content is collected in one place and can be managed from your phone
- Requests arrive in a more organized and manageable way
- Update it once from the control panel and everything stays aligned
Sign up for the newsletter and activate NAVOO Digital Guide:
the first month is free.
Here's how
works (in 3 steps)
Here's how it works (in 3 steps)
NAVOO Digital Guide is a webapp: it opens from a link in the browser, without downloading an app.
You manage it from the control panel, the NAVOO Console: you create, update, and publish what your guests see.
1
Create the guide from the CONTROL panel
Enter rules, Wi-Fi information, opening hours, menus and extra services.
Everything is organized in a simple, clear interface.
2
The Guide updates
AUTOMATICALLY
After every change made in the NAVOO Console, the guide updates instantly, so guests can always find what they need.
3
Manage and Monitor
results and savings
Track requests, savings and response times with built-in statistics.
A single tool for services, guests and staff
Services and reservations
- Restaurants, spas, transfers and additional services are always available in the guide
- Booking requests directly from the guide
- Less work for the front desk, more visibility for your services
If you want to highlight your services, NAVOO Digital Guide helps guests find them right away, without having to explain them every time at the front desk, by phone or at check-in. Guests can send requests from their phones, and you receive them in a clearer, faster and easier-to-manage way.
Information for guests
- All the information guests need, always available
- Fewer repetitive questions at the front desk
- Content is also available in multiple languages
With the NAVOO Digital Guide, guests can immediately find the information they need during their stay, without having to ask at the front desk every time.
Wi-Fi, opening hours, services, check-out and other useful information are always up to date and easy to access from their phone.
Staff and departments
- Requests are routed immediately to the right department
- Items, maintenance and services can be tracked
- Everything is visible in real time from the NAVOO Console
With NAVOO Digital Guide, requests can be managed more efficiently, without everything going through the front desk. Services, maintenance requests and items requested by guests are routed to the right team, with notifications sent by email or text message. Everything stays accessible from the NAVOO Console, so you can monitor each request at any time.
Want to see all the details?
Would you like to automate room management?
With Smart Controller, you can manage devices, sensors, and automations from the NAVOO Console.
Staff can reduce manual room-by-room checks and automate device activation, shutdown and adjustments based on check-in and check-out times.
Temperature
Create rules to turn thermostats and air conditioners on, off or adjust them automatically, both before check-in and after check-out.
Lights and other devices
Control lights and automation systems automatically, while still being able to adjust them manually when needed. Everything from a single control panel, even from a smartphone.
Open windows
View real-time alerts about windows left open after checkout.
Device monitoring and faults
The NAVOO Console displays devices that are still active, temperatures outside the threshold, or situations that require attention, so staff can respond more quickly.
Automatically import reservations into the NAVOO console to enable additional features in the digital guide.
- No installation, no activation fee
- You can set it up yourself and activate it whenever you want
- Flexible monthly subscription: pause it whenever you want
Do you have any questions?
Do you need to download an app?
No. NAVOO Digital Guide works directly in the browser, with no need to download any apps. Guests can access it via a link or QR code and immediately find all the available information and services.
Can I try it for free?
Yes. You can try NAVOO Digital Guide for free with the demo, so you can see how it works before activating it at your facility.
If you sign up for the newsletter, you can activate NAVOO Digital Guide and use the service for free for the first month.
Does it integrate with my PMS?
NAVOO Digital Guide is compatible with the industry’s leading PMS systems. If your business management software isn’t integrated yet, you can still contact us to find the best solution for you.
Do I need a technician to set it up?
No. You can create and update it yourself from the control panel in just a few minutes. If you’d like, you can still request support for custom settings.
Can I pause it whenever I want?
Yes. If your business is seasonal or you don’t need the service during certain periods, you can pause your subscription and reactivate it later. Your content will remain saved.
How much does it cost?
The cost depends on the solution you’ve activated and the type of facility. You can check the pricing page to see the details and find the offer that best suits your needs.
Still have questions? Write to us and we’ll help you.