Bring Alexa to your property
With NAVOO, Echo devices become voice assistants for hotels, B&Bs and vacation rentals: they answer guests’ questions, collect requests and support your staff, 24/7.
Everything you can manage with Alexa
The main features are designed to improve the guest experience, reduce repetitive requests and make daily work easier for your staff.
Guest information
Alexa answers frequently asked questions and displays useful content on Echo Show devices.
- Wi-Fi, checkout and rules
- Services, opening hours, prices and contacts
- Local information and recommendations
- 5 languages available
Requests and assistance
Guests can send requests directly from their room, without calling or writing.
- Extra items and in-room services
- Bookings and checkout requests
- Maintenance reports
- Notifications via email, SMS or Echo
Messaging and marketing
Your property can communicate with guests and promote services and offers.
- Notifications, announcements and alerts
- Scheduled or recurring messages
- Automatic screens on Echo Show
- Upselling and stay feedback
Entertainment
Alexa offers useful services, similar to the experience guests already know at home.
- Music, radio and Bluetooth
- Weather, traffic and news
- Alarms and timers
- Skills and extra content
Staff and housekeeping
Alexa also supports internal operations, especially for hotels and properties with multiple rooms.
- Room cleaning status updates
- Room cleaning requests
- Staff-only commands
- PMS connection
Management and insights
Everything is configured and monitored from the NAVOO Console.
- Room and Echo device management
- Users, roles and permissions
- Interaction insights
- Integrations and smart automation
Each Echo device activated with Alexa Smart Properties requires a monthly subscription. You can activate or deactivate subscriptions based on your property’s needs.
- You only pay for active Echo devices
- You can disable automatic renewal whenever you want
- The NAVOO Console always remains accessible, with your data and content saved
Alexa Smart Properties
15€ + VAT
per month per Echo device
NAVOO Digital Guide included
The Alexa Smart Properties subscription also includes the NAVOO Digital Guide, at no extra cost.
